The Fresh Monkee

Frequently Asked Questions

Guilt-free goodness called, and The Fresh Monkee answered with our lineup of vibrant fresh fruit smoothies and protein shakes – handcrafted with care and precision to invigorate and power you through the day. Explore to find your new go-to favorites!

Orders / Delivery

How do I place an order with The Fresh Monkee for pick up?

You can place orders for pick up for via our website or download Local by Toast.

Who should I contact if I have a delivery issue?

For issues or questions about orders from one of our delivery partners (DoorDash, UberEats, or GrubHub) please contact them directly for help.

Can I schedule a pick up time?

Yes! Online orders are queued for pick up ASAP, unless otherwise scheduled by you!

I placed an order and the pick up time extended at checkout, what should I do?

Estimated pick up times are extended during busy times to ensure all shakes are handcrafted perfectly. Please contact your local Fresh Monkee for a more accurate time if needed.

Can I use my rewards points when ordering with a third party?

No, unfortunately your rewards points are only valid in stores or online via Toast.

We ask if you have a severe allergy to skip us, we cannot guarantee zero cross contamination due to shared equipment. If you do have any allergies and want to try our product we ask that before placing your order, please inform your barista if anyone in your party has a food allergy. While we take precautions, please be aware that our food preparation areas may involve cross-contamination with the following ingredients: milk, peanuts, wheat, soy, tree nuts, eggs.

I’m vegan. What can I eat?

You should avoid our dairy (obviously) so you can request your shakes to be made with unsweetened almond or unsweetened coconut milk and chocolate or vanilla vegan protein. You should also avoid Nutella, marshmallows, brownie protein bars, collagen, sugar-free chocolate cookies, and our sugar-free drizzles.

I’m not a fan of protein shakes!

We encourage all first time guests to try our protein. You might be surprised that you cannot even taste or feel the texture of the protein like in other shakes. Our recipes are built with the protein in mind, not an add on or after thought. But if you must, you can always request no protein.

Are your Shakes organic?

No they are not. If our Shakes were organic we would have to pass that cost to you and we always want our Shakes to be reasonable enough to consume daily.

Gift Cards

Do you offer physical gift cards and e-gift cards?

Yes! Physical gift cards and e-gift cards can be purchased at any location. E-gift cards can also be purchased online on the Local by Toast app or website.

How do I check the balance of a gift card?

Visit or call your local Fresh Monkee location for your gift card balance.

Can I use my gift card to place an order online?

You can use e-gift cards to place orders online, physical gift cards are redeemable in store only.

Nutrition

Where can I find nutritional information?

Check out The Fresh Monkee Shake Nutrition page

Why don’t you have oat milk?

We stock unsweetened almond milk and unsweetened coconut milk at all of our locations. Oat milk is high in carbohydrates, which does not align with our mission.

Do your Shakes have a lot of sugar?

Our Shakes are low in sugar and high in protein. The sugar in the Shakes is natural from the fruit sugars. We do have ingredients like Nutella and marshmallows with minimal added sugars.