Effective Date: January 1, 2023
Last Updated: May 1, 2025

The following statement discloses the privacy practices of The Fresh Monkee, LLC and its affiliated entities, including but not limited to The Fresh Monkee Franchise, LLC (collectively referred to as “The Fresh Monkee,” “we,” or “us”). We respect your privacy and are committed to protecting it through our compliance with this Privacy Policy.

This Privacy Policy describes the types of information we may collect from you or that you may provide through various channels such as our website (the “Site”), mobile applications, or other services (collectively, the “Services”), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

By using our Services, you agree to the terms of this Privacy Policy and to all applicable laws governing its use. We encourage you to review this page periodically, as your continued use of our Services constitutes your acceptance of any changes. The Fresh Monkee reserves the right to revise this Privacy Policy at any time without prior notice. Any such revision will be effective immediately upon posting on this page.

If you use our Site, you must comply with our Terms of Use: https://www.thefreshmonkee.com/terms-of-use

IF YOU ARE A CALIFORNIA RESIDENT, PLEASE SEE BELOW FOR ADDITIONAL TERMS THAT MAY APPLY TO YOU.

1. Information Collection

We collect several types of information from and about users of our Services. This information may include:

• Personal Information: Information by which you may be personally identified, such as your name, postal address, e-mail address, user ID, telephone number, payment information, or any other identifier by which you may be contacted.
• Demographic & Preference Information: Such as age, occupation, location, and opinions.
• Technical and Usage Information: Information about your internet connection, the device or equipment you use to access our Services, and usage data such as browsing behavior.

We collect this information directly from you, automatically through your interactions with our Services, or from third parties.

Source 1: We Collect Personal Information Directly From You

This includes data you provide to create accounts, place orders, contact us, apply for jobs, or sign up for newsletters and promotions.

• Rewards Program Accounts: To create a Fresh Monkee Rewards Program account, you must provide your name, email address, and create a password.
• Purchasing Gift Cards: We collect your contact info when you purchase a gift card. These may be fulfilled via a third-party provider.
• Order & Payment Data: We use secure third-party processors for payments. The Fresh Monkee does not store your credit card info but may retain your contact and transaction details.
• Marketing Communications: With your consent, we may send promotional messages via email or SMS. You can opt out at any time.

Source 2: We Collect Personal Information Automatically

We collect information such as IP address, browser type, device information, and browsing behavior using cookies, web beacons, and analytics tools.

Source 3: We May Receive Information From Third Parties

This may include data from delivery platforms, payment processors, marketing partners, franchisees, and social media platforms.

2. How We Use Your Information

To provide and improve our services, process transactions, manage rewards, send communications, personalize experiences, monitor performance, and comply with laws.

3. Sharing & Disclosure Of Information

We may share your info with service providers, franchisees, business partners, in legal matters, or during business transfers. We do not sell personal information.

4. Your California Privacy Rights

• Right to Know
• Right to Delete
• Right to Correct
• Right to Opt Out of Sale or Sharing
• Right to Limit Use of Sensitive Info
• Right to Non-Discrimination

To exercise these rights, contact us at [email protected] or by mail.

5. Data Retention

We retain your data only as long as necessary for business, legal, and compliance purposes. When no longer needed, we securely delete or anonymize it.

6. Security

We use technical and administrative safeguards to protect your data but cannot guarantee absolute security due to the nature of the internet.

7. Children’s Privacy

Our Services are not intended for children under 13. We do not knowingly collect data from children. Contact us if you believe a child has provided us with personal information.

8. Contact Information

If you have questions or requests regarding this Privacy Policy, contact us at:

• Email: [email protected]
• Mail: The Fresh Monkee, LLC
  39 New London Tpke, Suite 204, Glastonbury CT 06033
• Attn: Privacy Officer